Privacy Policy

Your privacy is important to us. Learn how we protect and handle your personal information.

Effective Date: June 12, 2025
Last Updated: September 7, 2025

Introduction

Framework 807 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://framework807.ca or use our web design and SEO services.

This policy complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

  • Contact us through our website forms or email
  • Request a free SEO audit
  • Engage our services for web design or SEO projects
  • Subscribe to our communications
  • Provide testimonials or reviews

This information may include:

  • Name and business name
  • Email address and phone number
  • Business address and website URL
  • Project requirements and business goals
  • Payment and billing information

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Referring website and search terms used
  • Device type and operating system
  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

  • Provide web design and SEO services
  • Conduct free SEO audits and consultations
  • Communicate about your projects and services
  • Process payments and manage billing
  • Improve our website and services
  • Send relevant business communications (with consent)
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in delivering our services (hosting providers, payment processors, analytics tools)
  • Legal Requirements: When required by law, court order, or regulatory authority
  • Business Protection: To protect our rights, property, or safety, or that of our clients
  • Consent: When you have given explicit consent for specific sharing

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data transmission protocols
  • Regular security assessments
  • Limited access to personal information
  • Secure storage and backup procedures

Your Privacy Rights

Under Canadian privacy law, you have the right to:

  • Access your personal information we hold
  • Request corrections to inaccurate information
  • Withdraw consent for certain uses
  • Request deletion of your information (subject to legal requirements)
  • File a complaint with the Privacy Commissioner of Canada

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website performance. You can control cookie preferences through your browser settings, though this may affect site functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Retention Period

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Client project files are typically retained for seven years after project completion.

International Data Transfers

Your personal information is primarily processed and stored in Canada. If information is transferred outside Canada, we ensure appropriate safeguards are in place to protect your privacy rights.

Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Framework 807
Address: Thunder Bay, Ontario, Canada

You may also file a complaint with the Privacy Commissioner of Canada at www.priv.gc.ca if you believe we have not addressed your privacy concerns appropriately.

Questions About Our Privacy Policy?

We're here to help. Contact us if you have any questions about how we handle your personal information.